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Category: VyOS Platform Blog | commercial support

Yuriy Andamasov
Posted 15 Nov, 2023

VyOS LTS Support Policy

Hello, Community! Now that the 1.3.4 LTS release is over and the upcoming 1.4.0 release is on its path to the first early production access release, we'd like t...
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Yuriy Andamasov
Posted 17 Apr, 2023

VyOS support portal migration is complete

Hello Community! The support portal migration that we announced on Friday is now complete. The new FreshDesk platform will help us offer our customers and suppo...
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Yuriy Andamasov
Posted 14 Apr, 2023

VyOS support portal migration

Dear VyOS Community, This weekend (from Apr 15 10:00 UTC till Apr 16 18:00 UTC ), we will migrate the support portal to a new platform. We have done quite a lot...
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Yuriy Andamasov
Posted 10 May, 2021

Migrating subscription management to Oracle NetSuite

Greetings! We have an important announcement for our subscribers. Currently, we are migrating our subscription management from a self-hosted WooCommerce install...
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Daniil Baturin
Posted 4 Oct, 2019

Software and Support Subscriptions Update

Finally we have finished updating our website (there’s still an ongoing work on improving it though, and your suggestions are welcome!) And it's time to update ...
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Yuriy Andamasov
Posted 4 May, 2019

Support portal maintenance is over

Support portal maintenance is over now, you should be able to use portal as always Please let us know if you experiencing problems.
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Yuriy Andamasov
Posted 3 May, 2019

Support portal maintenance

We will perform support portal maintenance starting from 18:00 CEST and it will take up to 5 hours, during this period short interruptions can have place
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Yuriy Andamasov
Posted 11 Jan, 2019

wiki and new support portal

We making some changes to the wiki account registration process and introducing new support portal also encourage wiki/documentation contributors
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Yuriy Andamasov
Posted 26 Dec, 2018

1.2 LTS Access Subscriptions pre-order launch & VyOS 1.1.x EOL

Early Production Access for 1.2.0 LTS binaries is here. We are upgrading our production routers as well as routers of our existing customers and partners, these...
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